PRIVACY POLICY
Effective Date: August 25, 2026
Modern Mama LLC, doing business as The Modern Mama Doula Services (“Modern Mama,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit modernmamadoula.com, submit an inquiry, register for a class, purchase or receive a service, complete a form, or otherwise communicate with us.
INFORMATION WE COLLECT
We may collect information you voluntarily provide, including:
• Your name, email address, telephone number, and mailing address
• Pregnancy, estimated due date, birth, postpartum, newborn, and service-preference information
• Inquiry, intake, scheduling, registration, contract, and questionnaire responses
• Communications you send to our team
• Transaction and billing information
• Any other information you choose to provide
Payment-card information is processed by our payment providers. Modern Mama does not directly store complete payment-card numbers.
We may also automatically receive limited technical information when you use our website, such as your device type, browser type, IP address, referring page, pages visited, and general website-usage information.
HOW WE USE INFORMATION
We may use information to:
• Respond to inquiries and provide requested services
• Coordinate doula, placenta, childbirth-education, and related services
• Schedule appointments and send service-related reminders or updates
• Prepare contracts, invoices, receipts, forms, and client records
• Process payments and registrations
• Communicate with clients and prospective clients
• Maintain, secure, and improve our website and services
• Meet applicable legal, regulatory, accounting, and business requirements
HOW WE SHARE INFORMATION
We may share information with service providers that help us operate our business, such as providers of website hosting, customer management, scheduling, forms, contracts, payment processing, email, telephone, and text messaging. These providers receive information only as reasonably necessary to perform services for us.
Customer data is not shared with third parties for their independent promotional or marketing purposes.
Mobile opt-in data and consent are never shared, sold, rented, or disclosed to third parties for marketing or promotional purposes. Any other information-sharing provisions in this Privacy Policy exclude text-messaging originator opt-in data and consent.
We may also disclose information when required by law, to protect our rights or safety, to prevent fraud or misuse, or as part of a lawful business transfer.
SMS MESSAGING TERMS AND CONDITIONS
By affirmatively opting in and providing your mobile telephone number, you consent to receive conversational and service-related SMS messages from Modern Mama LLC. Messages may include inquiry responses, scheduling communications, appointment reminders, service instructions, client-support messages, and other communications related to the services you requested.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.
You may opt out at any time by replying STOP to a text message from us. After you send STOP, you may receive one final message confirming that you have been unsubscribed. You may also communicate a request to stop messages through another reasonable method, including by emailing info@modernmamadoula.com.
For assistance, reply HELP, email info@modernmamadoula.com, or call 1-877-AZ-DOULA.
Wireless carriers are not responsible for delayed or undelivered messages.
Modern Mama may change messaging frequency or suspend the messaging program when reasonably necessary. Your information will be handled according to this Privacy Policy.
COOKIES AND WEBSITE TECHNOLOGIES
Our website and service providers may use cookies or similar technologies to operate the website, remember preferences, understand website activity, and improve performance. Your browser may allow you to limit or disable cookies, although some website features may not function properly afterward.
DATA RETENTION AND SECURITY
We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, and meet legal obligations.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, email, text message, or electronic-storage system can be guaranteed to be completely secure.
YOUR CHOICES
You may ask us to update or correct your contact information. You may unsubscribe from promotional emails using the link provided in those messages. You may opt out of text messages by replying STOP or contacting us.
Please do not use ordinary email or text messaging to send highly sensitive medical, financial, or identity information.
CHILDREN’S PRIVACY
Our website and services are intended for adults. We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.
THIRD-PARTY SERVICES AND LINKS
Our website may link to services or websites operated by other organizations. Their privacy practices are governed by their own policies, and Modern Mama is not responsible for those practices.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.
CONTACT US
Modern Mama LLC
The Modern Mama Doula Services
Email: info@modernmamadoula.com
Phone: 1-877-AZ-DOULA
Website: modernmamadoula.com